Critical services

It is inevitable that during every building’s life, equipment failure will occur and when it does, it is imperative that the problem will generate a swift reaction from your maintenance provider.

Our customer service centre operates 24/7/365. Here, our customer care personnel handle in excess of 100,000 phone calls a year and always ensure a prompt response to critical issues. NG Bailey deploys duty engineers within a maximum of four hours to solve the problem.